FAQs
Frequently asked question
1
Do you offer free shipping?
We offer free shipping on orders over a certain amount, which can vary depending on the season and promotions.
2
What is your return policy?
Our return policy allows customers to return or exchange items within 14-days as long as they are in new, unworn condition with all tags attached. Please refer to our Returns Policies for more information.
3
How long will it take for my order to arrive?
Orders typically take 3-7 business days to arrive, but can vary depending on your location and shipping method.
4
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards, Affirm, Klarna, Afterpay and PayPal.
5
Do you have a size chart?
Yes, we do have a general size chart available along with specific size charts available with individual products when available. Please refer to this size guide to ensure that you select the correct size.
6
Can I cancel or modify my order after it has been placed?
We strive to ship orders as quickly as possible, so if you need to cancel or modify your order, please contact us immediately and we will do our best to accommodate your request.
7
Do you offer gift cards?
Yes! We offer gift cards that can be purchased and used online.
8
How can I track my order?
Once your order has shipped, you will receive an email with tracking information that you can use to track your order's progress.
9
How can I contact customer service if I have a question or issue with my order?
You can contact customer service by email or by sending us a message on Instagram or Facebook. We strive to respond to all inquiries within 24-48 hours.